Know your rights and duties
As a ticket holder you automatically agree to the terms and policies of our event. You should also note that in case you buy some additional services and products besides your entry or camping tickets (still in connection with the festival), these might have additional terms and conditions. Legal stuff, but still important to make sure the event and all the services are operated in a safe and transparent way. And yes, we know that these documents are not so easy to read through, but you should do your best :)
General Contract Terms and Conditions, Rules for participation
General contract terms and conditions of Sziget Cultural Management (applicable to all Heineken Balaton Sound visitors)
Heineken Balaton Sound Visitor Policy
Festival Travel International Ltd. General Terms And Conditions for Transfers
Terms and Conditions of Sales and Delivery of Locker
Privacy Policies
Privacy notice for the making of video recordings
Privacy notice for press accreditation
Balaton Sound privacy notice preregistration
Privacy notice concerning the processing of personal data provided in contracts
Privacy notice concerning the processing of personal data provided during complaint handling.
Notice on data processing for sziget webshop purchasing
Notice on data processing regarding the use of electronic surveillance system / Map of the electronic surveillance system
Notice on data processing for press releases
Data protection regulation of Sziget Cultural Management(applicable to all ticket buyers and newsletter subscribers)
Notice on data processing for newsletters
Others
Terms of Use of the Sziget Account
Refund
REFUND POLICY OF SZIGET LTD CONSOLIDATED WITH CHANGES AS OF 18 MARCH 2021
REFUND POLICY OF SZIGET LTD CONSOLIDATED WITH CHANGES AS OF 18 MARCH 2021_WITH AMENDMENTS
Promotions
Heineken Balaton Sound Win a VIP Experience rules of participation
Balaton Sound 2nd anouncement prize game rules of participation
Balaton Sound 2nd anouncement prize game Lottery Report
Still have open questions? Feel free to contact our helpdesk.