Know your rights and duties

As a ticket holder you automatically agree to the terms and policies of our event. You should also note that in case you buy some additional services and products besides your entry or camping tickets (still in connection with the festival), these might have additional terms and conditions. Legal stuff, but still important to make sure the event and all the services are operated in a safe and transparent way. And yes, we know that these documents are not so easy to read through, but you should do your best :)

General Contract Terms and Conditions, Rules for participation

General contract terms and conditions of Sziget Cultural Management (applicable to all Heineken Balaton Sound visitors)

Heineken Balaton Sound Visitor Policy

Camping Visitor Policy

Caravan Camping Visitor Policy

Festival Travel International Ltd. General Terms And Conditions for Transfers

Terms and Conditions of Sales and Delivery of Locker

Privacy Policies

Privacy notice concerning the processing of personal data provided when contacting the data protection officer

Privacy notice for the making of video recordings

Privacy notice for press accreditation

Privacy notice concerning the processing of personal data provided in contracts

Privacy notice concerning the processing of personal data processed in connection with claims against sziget ltd.

Privacy notice concerning the processing of personal data provided during complaint handling.

Privacy notice concerning the processing of personal data when giving a complaint or a feedback, or asking a question on the phone

Check-in privacy notice

Privacy notice concerning the camping service provided by Sziget Cultural Management Ltd. on the 2022 Heineken Balaton Sound festival

Privacy notice concerning the processing of personal data related to the use of the sound watch feature in the Heineken Balaton Sound mobile application

Privacy notice concerning the processing of personal data provided in the receipt relating to Sziget Ltd.’s accomodation

Privacy notice for registration at Sziget Ltd’s websites and mobile applications and management of the user account

Privacy notice concerning the processing of personal data provided during the notification of the lost object

Privacy notice concerning the processing of personal data provided during the receipt of the found object

Notice on data processing for sziget webshop purchasing

Notice on data processing regarding the use of electronic surveillance system / Map of the electronic surveillance system

Notice on data processing for press releases

Festipay Privacy Policy

Heineken Balaton Sound mobile app Privacy Policy

Data protection regulation of Sziget Cultural Management (applicable to all ticket buyers and newsletter subscribers)

Notice on data processing for newsletters

Privacy notice for the registration to the free sup tour

Others

Terms of Use of the Sziget Account

Cookie Notice

Festipay User's Guide

Promotions

Balaton Sound Line-up announcement prize game Rules of participation

Pair Pass Prize Game rules of participation

Heineken Balaton Sound Win a VIP Experience rules of participation

Heineken Balaton Sound Hardwell prize game rules of participation

Heineken Balaton Sound second line-up announcement prize game rules of participation

Still have open questions? Feel free to contact our helpdesk.