Know your rights and duties

As a ticket holder you automatically agree to the terms and policies of our event. You should also note that in case you buy some additional services and products besides your entry or camping tickets (still in connection with the festival), these might have additional terms and conditions. Legal stuff, but still important to make sure the event and all the services are operated in a safe and transparent way. And yes, we know that these documents are not so easy to read through, but you should do your best :)

• General contract terms and conditions of Sziget Cultural Management

(applicable to all Balaton Sound visitors)

• General contract terms and conditions of Sziget Cultural Management - with amendments
• Balaton Sound festival visitor policy

(applicable to all Balaton Sound visitors)

• General contract terms and conditions of Festipay

(applicable to all Balaton Sound visitors)

• Data protection regulation of Sziget Cultural Management

(applicable to all ticket buyers and newsletter subscribers)

• Terms of Use of the Sziget Account

• Notice on data processing for newsletters

• Privacy notice concerning the processing of personal data provided when contacting the data protection officer

• Notice on data processing for sziget webshop purchasing

• Notice on data processing regarding the use of electronic surveillance system / Map of the electronic surveillance system

• Privacy notice for the making of video recordings

• Notice on data processing for press releases

• Notice on data processing for Soundwatch mobile application

• Privacy notice for press accreditation

• Notice on processing for the use of the wishmachine application

• Cookie Notice

• Transfer conditions

• Festipay User's Guide

• Festipay Privacy Policy

• Privacy notice concerning the processing of personal data provided in contracts

• Terms and Conditions of Sales and Delivery of Locker

• REFUND POLICY OF SZIGET LTD CONSOLIDATED WITH CHANGES AS OF 18 MARCH 2021

• REFUND POLICY OF SZIGET LTD CONSOLIDATED WITH CHANGES AS OF 18 MARCH 2021_WITH AMENDMENTS

• Balaton Sound privacy notice preregistration

• Balaton Sound preregistration promotion rules

 

Still have open questions? Feel free to contact our helpdesk.