Injured?
You can turn to our medical staff at Medical Center (located between the Main Entrance and the Main Stage) or to the lifeguard team at the beach. They’ll contact the hospital if needed. If you or someone is badly injured, call 112 and contact us immediately. Hospital Siófok is 15 mins by car.
Need medicine?
There is a local pharmacy at Kossuth Lajos street and another one at Aldi Szántód supermarket. In case of emergency, head to the festival’s Medical Center.
Lost something?
Lost & found is located next to the Info & Customer Serviceat the Main Entrance. To contact them via phone, please dial: +36 20 462 8422. If someone steals from you, go to the police station next to the Medical Center, halfway between the Main Entrance and the B Stage.
CANNOT JOIN THE EVENT
Not able to join the event? We’ll be very sad, but sh*it happens. Sell your ticket(s) 100% safe via our official partner Ticketswap as our ticket vouchers are not personalized, so you can give the spare ticket to one of your friends or sell them.
WHAT ABOUT REFUNDS?
Generally speaking, we have a no-refund/ticket change policy. However, in certain cases (e.g. cancellation due to a Force Majeure event, or if you do not meet some entry criteria prescribed by the local authorities after you purchased your ticket) a full refund (excl. 3% processing fee) applies.
